Valid until 31/12/2030

We store your luggage, clean and prepare the accommodation, Netflix access... and endless services to make you feel at home.

All our accommodations have a list of optional and included services that will make guests feel like home.

Likewise, there are exclusive services according to the accommodation selected in the reservation


Surthy Apartments' Services


      • Terrace (According to accommodation)

      • Solarium (According to accommodation)


      • Massages (Paid)

      • Hairdressing and Manicure Services (Paid)

      • Spa and Wellness Center (Paid)


      • Pets allowed (According to accommodation)



      • Golf Course (within 3 km) (Paid)

      • City Tours and Wineries Tickets (Paid)



      • Free Wifi and available throughout the accommodation  Free!

      • Mobile Internet (Paid)



      • Private Parking (According to accommodation)

      • Parking in public parking area (Paid)


Reception Service

      • Car rental (Paid)

      • Welcome Assistant

      • Mobile charger (Android, Iphone)

      • Luggage Storage (Paid)

      • Check-In from 4pm to 10pm

      • Check-In before 4pm (Paid)

      • Check-In after hours from 10pm to midnight (Paid)

      • Check-Out until 11am

      • Check-Out Later until 2pm (Paid)

      • Welcome Book

      • Tourist Information

      • Reception from 10am to 10pm

      • Reservation of tickets and restaurants

      • Supermarket Service (Paid)

      • Airport Transfer (Paid)


Services for families

      • Baby Bath (Paid)

      • Cot (Paid)

      • Babysitter (For a fee)

      • Baby Chair (Paid)


Cleaning and bath services

      • Bath amenities: Shampoo, soap and gel.

      • Towel set per guest

      • Additional towel set (For a fee)

      • Final cleaning included

      • Additional cleaning during stay (Paid)

      • Additional cleaning, change of bed linen and towels if your stay is longer than 7 days Free!

      • Hair iron (According to accommodation)

      • Bedding per guest

      • Additional bed linen (Paid)

      • Hair dryer



      • Non smoking accommodations

      • Accommodations for families

      • Adapted for people with reduced mobility (According to accommodation)

      • British power adapter

      • Air conditioning

      • Elevator (According to accommodation)

      • Water bottle

      • Heating

      • Welcome detail

      • Printing / Photocopy

      • Netflix (According to accommodation)


Languages spoken 

      • English

      • Spanish



Wwhat price do optional services have?

The price of optional services varies depending on the type of service and accommodation selected. You can check its exact price in the optional services of each accommodation.


How can I hire the service? 

Hire this service when you book your accommodation by selecting it in Optional Services or request it from your welcome assistant before Check-In.


When can I use the service?

You can enjoy the included services in the accommodations and the optional ones during your stay and provided as long as they have been confirmed in your reservation.